Shipping policy

Order processing

Orders placed before 14:00 CET on a business day are usually processed the same day. All other orders are processed on the next business day. Orders placed on weekends or public holidays are processed on the following business day. You receive a confirmation email as soon as your order has been shipped.

Delivery times

  • Netherlands: 1–3 business days
  • Belgium, Germany and neighbouring EU countries: 2–5 business days
  • Other European Union countries: 3–7 business days
  • Rest of the world: 7–14 business days

These are estimates. Carrier delays, customs inspections or busy periods may extend delivery, and we will keep you informed if we learn of a delay.

Shipping costs

Shipping costs depend on the destination, the weight and the dimensions of your order. The exact cost is calculated at checkout before you confirm payment, and it is also shown in your order confirmation.

Tracking

Shipments include a tracking number. You receive it by email once the parcel leaves our warehouse, and you can follow the parcel on the carrier's website.

Customs, duties and taxes

Orders are shipped from the European Union. Prices are displayed in US dollars (USD). For deliveries outside the European Union, import duties, taxes and customs handling fees may be charged by the destination country; these charges are the responsibility of the recipient and are not included in the order total.

Undeliverable parcels

Please check that your shipping address is complete and correct. If a parcel is returned to us because it could not be delivered, we will contact you to arrange a reshipment; the additional shipping cost is borne by the customer.

Missing or damaged shipments

If your parcel has not arrived within the estimated delivery window, or arrives damaged, contact contact@evaldasrimkunas.shop within 14 days and we will start an investigation with the carrier and find a solution.

Company details

Business name: Evaldas Rimkunas
Registered address: Kloostertuin, Sittard, 6133 VN, Netherlands
Customer support email: contact@evaldasrimkunas.shop
Telephone: +31 6 58535999
Website: evaldasrimkunas.shop
Support hours: Monday to Friday, 09:00–17:00 (CET)